PRIVACY POLICY
Terms
Privacy Policy
Effective Date: 15th Aug 2025
Website: https://www.homewoodtea.com/
Entity: Doddabetta Tea Factory
1. Introduction
At Homewood tea, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you visit or make a purchase from www.homewoodtea.com.
2. Information We Collect
We collect the following types of information:
a) Personal Information
Full Name
Email Address
Contact Number
Shipping and Billing Address
Payment Details (processed securely via third-party gateways)
b) Non-Personal Information
Browser type, IP address, device ID, operating system
Site usage data (via cookies and analytics tools like Google Analytics)
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3. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate order updates and respond to inquiries
Improve website functionality and user experience
Send promotional content (only with your consent)
Comply with legal obligations
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4. Cookies and Tracking Technologies
We use cookies to enhance your experience. These cookies allow us to:
Remember your preferences
Maintain shopping cart sessions
Analyze site traffic and user behavior
You may disable cookies via browser settings, but doing so may affect site functionality.
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5. Sharing of Information
We do not sell your personal information. We may share data with:
Payment gateways (e.g., Razorpay, Paytm, etc.)
Logistics partners for order delivery
Analytics tools (e.g., Google Analytics)
Legal authorities, if required by law
All third-party vendors are expected to uphold strict data protection standards.
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6. Data Security
We implement industry-standard security measures including SSL encryption, firewall protection, and secure servers to protect your data.
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7. Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw consent for promotional emails at any time
Request data portability or lodge a complaint (as per Indian IT Rules)
To exercise these rights, email us at write2teafactory@gmail.com
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8. Data Retention
We retain your information as long as needed to fulfill the purposes outlined in this policy or as required by law.
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9. Third-Party Links
Our site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal information.
10. Children’s Privacy
We do not knowingly collect personal data from children under 18. If you believe a child has shared information with us, contact us immediately.
11. Updates to This Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date”.
12. Contact Us
For questions about this Privacy Policy or your personal data, contact:
Email: write2teafactory@gmail.com
Phone: +91-9443052066
Address: Doddabetta Road, Doddabetta Tea Factory.